Terms of Service
Last updated: 2026-06-07
1. Services
Nexphase Digital provides done-for-you setup, customization, testing, launch support, and ongoing maintenance of AI Receptionist systems and related digital services.
2. Client Responsibilities
- Provide accurate business information and approved content for configuration.
- Maintain accounts with required third-party platforms.
- Review and approve setup before launch.
3. Payments
Fees are quoted in Canadian dollars. Setup fees are due at engagement. Recurring fees are billed monthly in advance. Late payments may result in service suspension.
4. Third-Party Platforms
Services rely on third-party providers (telephony, AI, scheduling). Their terms and usage costs apply. We are not responsible for third-party outages.
5. Limitations
The AI Receptionist is configured using approved information for lead capture, basic questions, routing, and callback or appointment workflows. It is not a substitute for emergency services or licensed professional advice.
6. Acceptable Use
You agree not to use our services for unlawful, harmful, or fraudulent purposes.
7. Intellectual Property
You retain ownership of your business content. We retain ownership of our underlying methods, tooling, and configurations.
8. Cancellation
See our Refund & Cancellation Policy.
9. Disclaimers
Services are provided "as is" without warranties of any kind, to the maximum extent permitted by law.
10. Contact
Questions: hello@nexphasedigital.com.
